Sparkling Heart - Shaped Multi - Chain
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Estimated Delivery:Sep 12 - Sep 16
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Free Shipping & Returns: On all orders over $100
Sparkling Heart - Shaped Multi - Chain
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
Discover more in our FAQ
How long does it take to process an order?
Orders are typically processed and shipped within 3 business days.
- Order Confirmation: You'll receive an immediate order confirmation email upon purchase. If you don't see it, please check your promotions or spam folders – emails sometimes land there!
- Shipping Notification: Once your package ships, we'll send a shipping confirmation email containing your tracking number. You can enter this number on the carrier's website for detailed updates.
- Shipping Origin: All orders ship from our warehouse in Shanghai, China.
- Duties & Taxes: GOOD NEWS! We cover all customs duties and import taxes for you – no extra charges at delivery!
- International Delivery: After shipping, please allow 3-10 days for tracking information to become active and update. This delay is common for international shipments during carrier handovers. Tracking updates may not occur daily, so we recommend checking every 2-3 days.
Do you allow for exchanges or returns?
A: Absolutely! Your satisfaction is our priority.
• 30-Day Window: You may request a return or exchange within 30 days of receiving your order.
• Initiate Request: Please email us at deerorajewellery@gmail.com with your order number and reason for return/exchange.
• Resolution Timeline: Our support team will respond within 2-3 business days with instructions.
• Return Shipping: Important Note: Customers are responsible for international return shipping costs. We regret any inconvenience this may cause.
• Condition Requirement: Items must be unused, undamaged, and in original packagingwith tags attached.
How do I find my ring size?
A: No sizing needed! All Deerora rings feature an adjustable open band design.
• Universal Fit: Simply gently bend the band to contour comfortably around your finger.
• Size Flexibility: Accommodates most finger sizes between US 4-9 (approximately 15-19mm in diameter).
• Pro Tip: For optimal comfort, adjust the opening to sit against the side of your finger rather than the fingertip.
Will the jewelery get tarnished?
A: Deerora jewelry is engineered for lasting brilliance.
• Premium Coating: Every piece features 18K gold/platinum plating with 3x thicker coating than industry standard.
• Longevity Tip: Avoid prolonged water exposure and contact with chemicals (perfumes, cosmetics, hairspray) to maintain luster.
• Care Commitment: With proper care, your jewelry will retain its beauty for years to come.
Can I cancel or update my order? or change my shipping address?
A: Order modifications are possible before shipment processing begins.
• Modification Window: Email requests to deerorajewellery@gmail.com must be received prior to shipment dispatch.
• Process: We'll accommodate changes whenever possible. Allow 24 hours for request confirmation.
• Policy Note: Deerora reserves the right to:
◦ Cancel orders for unauthorized coupon use/payment issues
◦ Modify/cancel orders due to system errors or unforeseen circumstances